Gift Card
Free shipping on all orders, everyday! Some restrictions apply
In-stock items ships within 2-3 business days.
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Gift Card to The Basket Lady.
Gift cards are delivered by email right way (ignore the pre-order note above) and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
We offer an easy 30-day return policy on all purchases**. We will refund your order total, less costs for shipping. For more information, check out our full Returns & Refund Policy.
Our baskets are handmade by skilled Indonesian artisans using durable, sustainable material. They use a practice that not only preserves traditional craftsmanship but also supports the artisans' communities. By choosing ethical sourcing, we help create stable, fair-wage jobs that empower local families and promote economic growth. Each purchase contributes to a positive impact, allowing these communities to thrive while sharing their artistry and cultural heritage with the world.
Our baskets are handmade by skilled Indonesian artisans using durable, sustainable material. They use a practice that not only preserves traditional craftsmanship but also supports the artisans' communities. By choosing ethical sourcing, we help create stable, fair-wage jobs that empower local families and promote economic growth. Each purchase contributes to a positive impact, allowing these communities to thrive while sharing their artistry and cultural heritage with the world.
What Our Customers Are Saying
FAQ
How accurate are the dimensions that you list?
Baskets are woven by hand and the dimensions will vary slightly from basket to basket. They typically will not vary more than ½" to ¾" on smaller items and possibly an 1" to 1 ½" on larger items. See the section on BASKET MEASUREMENTS for more information.
I want to buy a basket that must fit into a limited size spot. The dimension I need is a critical size and just a bit different than the size that you list.
If you have a particular need that requires a critical dimension we offer Custom Selection Service. Please note that this is NOT a custom manufactured basket, but a service where we individually measure the dimensions of the already manufactured baskets to find the one that meets your size.
Here is an example of how this works: A customer has a cubby that is 16" wide and wants a basket that has a stated dimension of 15.5" wide. The customer could request that we ship baskets that are no more than 15.5" wide.
Please note our measurement accuracy is to 0.25"; do not request sizes that are to the 1/8 of an inch. If you need to take advantage of our Critical Size Service, you will first make your selection and then proceed to checkout. You will then enter your information in the Critical Size Request box in your shopping cart. Be sure to note the critical size requirements as an acceptable range.
Please also understand that we will do our best to find baskets to meet your requirements but we cannot guarantee availability. If we are unable to meet the requirement, we will contact you to decide how to proceed.
Do the colors of the baskets vary?
Because the baskets are handmade and hand-dyed, the color can vary from piece to piece and particularly between dye lots. If you need all your baskets to match as close in color as possible, we recommend that you buy them at the same time to ensure the least amount of color variation. You should also note this requirement in the "Notes to The Basket Lady" box on your shopping cart page.
Where are the baskets made?
All the design work is done at The Basket Lady offices outside of Philadelphia, Pennsylvania. The basket are all hand-woven and hand-dyed by skilled artisans in Indonesia, using high quality Indonesian rattan.
From what material are the baskets made?
Most of our baskets are made using high-quality Indonesian rattan, recognized worldwide as the best rattan. To give greater strength or a straighter shape, some of our baskets are made from rattan woven over a wire frame.
What is rattan?
Rattan is a vine-like palm native to the tropical regions of Africa, Asia, and Australasia. Rattan, unlike bamboo, is solid all the way through the reed and also has the ability to grow up to hundreds of meters long. In forests where rattan grows, its economic value can help protect forestland, by providing an alternative to loggers who forgo timber logging and harvest rattan canes instead. Rattan is much easier to harvest, requires simpler tools and is much easier to transport. It also grows much faster than most tropical wood.
